FAQ

Shipping

​

We currently ship is to the US and Canada.  If you are interested in purchasing an item, but are not one of the listed countries that I currently ship to, you can contact me  at orangeazaleadesigns@gmail.com or use the form on my contact page. 

All orders are mailed using USPS with tracking numbers when available.  Orders are shipped within 1 to 2 business days.  To ensure that you receive your new purchase, please make sure that you have confirmed and verified your correct delivery address. 

​

International Shipping

​

 Due to the current pandemic, mail services are much slower.  Tracking numbers will be provided when possible. according to USPS E-Delcon international tracking.  Currently 1 to 3 weeks is the time frame for international shipping but there could be delays. Thank you for your patience.

​

Customs and Import Taxes 

 Buyers are responsible for any customs and import taxes that may apply.  I am not responsible for delays due to customs.

​

​

​

​Cleaning and care

Please store earrings in plastic zip bag provided or other air tight container to prevent tarnishing..

​

Bags and mini wallets can be treated with a fabric protectant, but test in an inconspicuous place first to make sure your protectant does not cause discoloration. I have never treated any of my personal bags and they still look brand new!  

​

Returns & Refunds

I do not accept returns or exchanges, but please contact me if there is an issue with your order when you receive it.  Please  review the item's dimensions carefully before making your selections to ensure that It will be the correct size to fit your needs. 

I want you to be happy with your purchase!

​